Build brands from the inside by defining, shaping and activating a clear core message to grow sales.
SMEs in English and German speaking markets who want to build stronger relationships with their customers.
Understand your audience. Clarify your voice, story and message. Bring it to life for your team.
It’s not what you say – it’s how you say it. When you know who you are, your customers do too.
Any good customer communication, online or offline is rooted in well-defined messaging, based on an understanding of your audience and their needs.
What’s your goal? What’s already working? Where can we add value? We work with you and your team to find your voice and reach your customers through our three stage approach.
Message concept; brand identity & story; Audience identity and development; Tone of voice; Brand employee engagement (internal branding).
Team-led communication planning & design; Content and social media strategy & planning; Tactical stakeholder and influencer engagement planning; Metrics and tools to measure success.
Cross-cultural relationship advisory coaching for businesses exporting to or importing from German-speaking markets; German and International English sales and marketing materials.
Brand Story (English and German)
External Marketing Campaign Visual* & Copy Design
Window Display Design*
Social Media Mentoring
*with Lifetime Designs